Roadside emergencies can be stressful and unpredictable. This is because you could have an urgent meeting or event to attend. Apart from that, if you experience a mishap during, say, bad weather, you could freeze up and suffer from ill-health.
Another instance is if your car gets totaled due to a vehicle accident or collision. For example, more than 30% Australians have been involved in at least one car accident. This is why hiring a reliable emergency towing is helpful. These services offer many advantages and help you deal with various emergencies.
Let’s learn more about the types of emergencies and how towing services can help you below.
What Are Some Common Emergency Situations Drivers Face and How Can Towing Services Help You?
Vehicles in Australia face quite a few on-road emergencies. These are, namely, road breakdowns, flat tyres, overheated engines, battery failure, and accidents.
Breakdowns in the Middle of the Road
On-road vehicular breakdowns could be caused by many reasons. These range from flat tyres, overheated engines, or battery failure. Another reason could be engine failure due to debris on the road.
How Will Emergency Towing Services Help You in This Scenario?
This is very common in Australia, as more than 30% cars break down and cause road incidents.
24/7 vehicle towing emergency services can help you by offering speedy assistance, irrespective of the time of day. You should ideally not have to wait for more than half an hour for the service’s trucks to arrive.
However, this timeframe will depend on your location, the weather, and the traffic on the roads. Another factor to consider is that emergency car towing services have facilities like GPS tracking.
This facility allows the organisation to map your location and the nearest service centre and send dispatch trucks accordingly.
24-hour towing services are also available on holidays. This means that you do not need to worry about being stranded on days like Christmas.
Flat Tyres or Blowouts
Flat tyres can be caused by uneven tyre pressure, the prevailing temperature, or sharp objects that have fallen on the ground.
The uneven tyre pressure can cause the tyre to heat up and burst. Similarly, if it’s a hot day, then the heat can cause the tyre to burst as well. Finally, sharp objects range from stones to pins and so on.
Such an incident can be distressing, particularly if you’re heading to a meeting or the hospital and so on. You’ll be stranded on the road, joining 47% of Australians who are uncomfortable with changing tyres.
How Will Emergency Towing Services Help You in This Scenario?
Professional emergency towing services can help you in this regard by changing your tyres for you. That’s because some vehicle towing emergency services offer additional services beyond towing.
They carry tools like wrenches, jacks, locking-nut adapters, and so on. After replacing your tyre, if your vehicle still has some damage, they will tow it away to your preferred bodyshop for repairs.
Engine Overheating
Your car engine can overheat due to several reasons. These range from malfunctioning thermostats, damaged radiator fans, no coolants, and excessive engine load. For instance, you could be trying to drive your city sedan uphill or on an off-road track.
Either of these instances could lead to excessive strain on your engine.
How Will Emergency Towing Services Help You in This Scenario?
The vehicular towing service will help you in this regard by towing your car to the nearest body shop. You can recommend your preferred body shop to them if you like. If you have no idea of where this shop will be located, they will locate one using their GPS.
Battery Failure
In case you drive an EV, then you could also end up facing battery failure. This could be due to a lack of charge or acid stratification. Acid stratification takes place when the electrolyte settles at the bottom.
This creates an acid deficiency in the upper half of the cell. Apart from that, the stratification leads to corrosion as well. All these factors lead to battery failure.
How Will Emergency Towing Services Help You in This Scenario?
Professional emergency towing services will help you in this regard by jump-starting your batteries. Car towing professionals often carry jump-start devices with them for such situations.
They are adequately trained for this as well, so you need not worry about any unwanted mishaps.
Accidents and Collisions
Accidents and collisions are an unfortunate part of everyday life. For instance, there have been more than 670 accidents between August 2024 and August 2025. Naturally, your car gets totaled during these incidents, and you can’t do anything about it.
There are many reasons for such accidents. These range from bad weather, poor visibility, driving under the influence, and the carelessness of other drivers.
How Will Emergency Towing Services Help You in This Scenario?
Emergency vehicular towing services often aim to arrive in under 30 minutes or a similar time frame and carry specialised equipment for their job. Their staff members are also highly trained and ensure that they can hook your vehicle and remove it safely from the scene.
Another thing is that professional emergency-based towing services also use brooms, shovels, and other tools to clean up the debris. They help prevent further accidents on the roads by cleaning up the debris
Professional emergency towing services also have specialised equipment and vehicles to handle different types of transport after unexpected mishaps.
- Flatbed trucks refer to those that have been made to bear low-clearance vehicles or luxury vehicles. These vehicles are loaded onto a flat surface, which prevents unwanted damage.
- Motorcycle carriers refer to specialised ramps designed to transport motorcycles.
- Heavy-duty trucks are useful for towing vehicles like a camper van.
With regard to equipment, 24-hour towing services use equipment like tow straps and chains, hydraulic winches, and tow dollies.
- The tow chains are often prepared from highly durable and high tensile strength materials. This ensures that they do not snap or break mid-transport. Their tow straps are prepared from materials like polyester or nylon, which are preferable for lightweight vehicles.
- Hydraulic winches are useful for pulling vehicles out of obstacles like muddy ditches or snow. These winches operate on hydraulic pressure, which means that they can transport heavy vehicles as well.
- Tow dollies are ideal for front wheel drive or FWD vehicles. That’s because they minimize the associated damage to the transmission by lifting the wheels off the ground.
To summarise, emergency vehicular towing services can help you in the following manner:
Infographic 1: How Emergency Towing Services Can Help You Deal With Various Emergencies
How To Choose A 24-Hour Towing Service?
When you choose 24-hour towing services, you should consider factors like experience, customer reviews, coverage area, and their licensing.
Consider the checklist below for easier reference:
| Factor | What You Should Check For? | Yes/No? |
| Experience | Have they spent a sufficient number of years in the market? | |
| Customer Reviews | Do customers have good things to say about the service, professionalism, and overall experience? | |
| Specialized Vehicles and Equipment | Does the emergency towing service have specialized tools like hydraulic winches and vehicles like flatbed trucks? | |
| Coverage Area | Do they serve the area you’re based in? | |
| Licenses | Do they have the appropriate regional licenses, such as the ones applicable in Queensland, for example? | |
| Prices | Are their prices transparent and in line with market prices? | |
| Additional Services | Do they offer additional services like battery jump starts or tyre replacements? | |
Table 1: Checklist for choosing a 24-Hour Towing Service in Australia
The Last Word
24-hour emergency towing services are quite useful in helping you deal with vehicular emergencies. They offer immediate roadside assistance, safe vehicle towing, accident road recovery, and have specialised vehicles and equipment.
Some towing services also have additional services, such as tyre replacements, for example. This is why it’s important to have a trusted service on speed dial.
Ready to Enjoy a Hassle-Free Post Road Mishap Experience?
Get in touch with a reliable 24-hour towing company today, because emergencies never wait. Refer to the checklist in the above sections before you choose your desired provider.
